According to the Textbook, the Ability of a Product or Service

question 107

True/False

According to the textbook, the ability of a product or service to reliably do what it is supposed to do and to satisfy customer expectations is called 'quality'.

Recognize and differentiate between various technologies used in social media such as AR, VR, and MR.

Identify the significance of digital inclusivity and the challenges faced by communities with limited access to technology.

Comprehend the role of ephemeral content in current social media trends.

Grasp the concept of relationship management and its importance in social media marketing.

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Definitions:

Planning Technique

A method or approach used in the formulation of plans to achieve desired outcomes or objectives.

Verifiable Work

Tasks or projects that can be substantiated or confirmed, often relevant in contexts where proof of performance or achievement is required.

Deliverables

Refers to the tangible or intangible outcomes that a project or part of a project is expected to produce as an agreed-upon deliverable to a customer or project sponsor.

Scenario Planning

A strategic planning method used to create and analyze different future scenarios to aid decision-making under uncertainty.