Which of the Following Service Quality Dimensions Is Described by 'Performed

question 88

Multiple Choice

Which of the following service quality dimensions is described by 'performed correctly each time'?

• A)convenience
• B)courtesy
• C)accuracy
• D)flexibility
• E)consistency

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Definitions:

Time Management

The process of organizing and planning how to divide one's time between specific activities to work more efficiently.

Clinical Capacity

Refers to the maximum number of patients or workload a healthcare facility or provider can handle effectively under standard conditions.

Emergencies

Sudden, urgent, usually unexpected occurrences or conditions requiring immediate attention or action.

First Priority

The most important task, consideration, or item that takes precedence over all others.