Companies Begin to Find That Customers,when Calling Customer Service,want to Talk

question 50

Multiple Choice

Companies begin to find that customers,when calling customer service,want to talk to real people rather than to a recording.What will happen to demand for receptionists and the market equilibrium wage?

• A) Demand will fall; the equilibrium wage will fall.
• B) Demand will increase; the equilibrium wage will fall.
• C) Demand will stay the same; the equilibrium wage will rise.
• D) Demand will decrease; the equilibrium wage will rise.
• E) Demand will increase; the equilibrium wage will increase.

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