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Target Value
Target Value refers to the specific goal set for a metric or outcome, which serves as a benchmark for performance measurement.
Quality Loss Function
A mathematical formula that represents the cost of deviating from a product's target performance, emphasizing that this cost increases exponentially as the deviation grows.
Customer Dissatisfaction
The state of being unhappy or displeased with a product or service, often leading to complaints or loss of business.
TQM Tool
A methodology or tool used in Total Quality Management to improve the quality of products and processes by integrating all organizational functions and processes.
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