Warranty Service,handling Complaints,and Costs of Litigation Are Examples Of

question 21

Multiple Choice

Warranty service,handling complaints,and costs of litigation are examples of:

• A)internal failure costs.
• B)external failure costs.
• C)appraisal costs.
• D)prevention costs.
• E)replacement costs.

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Definitions:

ECM

Electronic Control Module, a term often used in automotive engineering referring to a computer that controls one or more electrical systems or subsystems in a vehicle.

Input and Output Circuits

Electrical circuits designed to receive signals (input) and deliver responses or actions (output), fundamental in electronic and control systems.

Non-Emissions DTCs

Diagnostic Trouble Codes that are not related to the vehicle's emissions system, usually indicating issues within other systems like the transmission, ABS, or airbags.

Freeze Frames

A snapshot of the operating conditions of a vehicle's engine at the time of a fault, stored in the engine control unit (ECU) for diagnostics.