Which of the Following Is Not an Accurate Match of Quality

question 8

Multiple Choice

Which of the following is not an accurate match of quality gurus and their contribution?

• A)Deming - distinguishing between special and common causes of variation
• B)Crosby - zero defects
• C)Feigenbaum - statistical process control (SPC)
• D)Juran - fitness-for-use and measuring the cost of quality

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