Tangibles Is the Dimension of Service Quality That Reflects the Customers

question 6

True/False

Tangibles is the dimension of service quality that reflects the customers' expectations of the services to be bundled with product purchases.

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Definitions:

P-value

A measure in statistics that helps to determine the significance of results derived from a hypothesis test.

Significance Level

The probability of rejecting the null hypothesis in a statistical test when it is actually true; a threshold for determining statistical significance, usually denoted by alpha (α).

Null Hypothesis

In statistics, a hypothesis that there is no significant difference or association between specified populations, any observed difference being due to sampling or experimental error.

Mean Weight

The average mass of an object or collection of objects, obtained by adding their weights together and dividing by the number of objects.