Implementing Total Quality Management Primarily Involves a Collection of Techniques,such

question 97

True/False

Implementing total quality management primarily involves a collection of techniques,such as quality control charts,ISO 9001,and quality function deployment.

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Definitions:

Industry Benchmarking

The process of comparing a company's performance metrics with those of the leaders in its industry to identify areas for improvement.

Balanced Scorecard

The Balanced Scorecard is a strategic planning and management system that uses financial and non-financial performance metrics to monitor and improve an organization’s performance.

Strategic Objectives

Long-term goals set by a business to guide its direction and decision-making processes, aiming to achieve competitive advantage.

Performance Measures

Metrics used to evaluate activities' success or productivity within an organization.