The Term That Pertains to Incorporating Customer Ideas in Product

question 72

Multiple Choice

The term that pertains to incorporating customer ideas in product design is:

• A)Total quality management (TQM).
• B)Computer aided design (CAD).
• C)Quality function deployment (QFD).
• D)Robust design.
• E)Reverse engineering.

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Definitions:

Brain Dead

Describes a state in which an individual has permanently lost all brain functions, including the brain stem, leading to the cessation of independent breathing and circulation.

Cerebral Cortex

The outer layer of neural tissue of the cerebrum of the brain, playing a key role in memory, attention, perception, awareness, thought, language, and consciousness.

Elisabeth Kübler-Ross

A psychiatrist known for her work on death and dying, famously creating the five stages of grief model.

Anger

A strong feeling of displeasure or hostility triggered by what is perceived as wrong, injustice, or frustration.