What Is the Term for the Method Used to Conceptualizing

question 21

Multiple Choice

What is the term for the method used to conceptualizing a service delivery system,which describes and analyzes a service process?

• A)Quality function deployment
• B)Service development
• C)Service blueprint
• D)Kano model
• E)FMEA analysis

---

Definitions:

Field Size Property

A characteristic in database management that defines the maximum amount of data that can be stored in a particular field.

Business Intelligence System

Systems used to analyze and interpret data in order to enable managers to make informed decisions about how best to run a business.

Business Information System

Systems that process data and convert it into information and knowledge, supporting decision-making processes in an organization.

Consumer Level

Refers to products, services, or technologies designed for the general public rather than for professionals or businesses.