Variability of the Output of Services Makes It More Difficult

question 8

True/False

Variability of the output of services makes it more difficult to measure service productivity.

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Definitions:

Organizations

Structured groups of people working together towards shared objectives.

Quality Improvement

Ongoing efforts to enhance products, services, or processes to increase satisfaction among users and stakeholders.

Organizational Success

The achievement of the goals and objectives set by an organization through effective strategies and efficient operations.

Organizational Behavior

The study of how individuals and groups act within organizations, and how these actions affect the performance of the organization.