Brad Works with a Reputed Retailer and Leads a Team

question 121

Multiple Choice

Brad works with a reputed retailer and leads a team that collects market information from a wide variety of sources ranging from marketing research studies to monitoring online conversations where consumers discuss Brad's firm or its products. Brad's team uses this information to arrive at a better understanding of consumer behavior and their buying motives. This, in turn, allows Brad's firm to successfully generate more value for consumers. Brad leads the ________ team.

• A) product development
• B) strategy implementation
• C) human resource
• D) customer relationship management
• E) customer insights

---

Definitions:

Environmental Factors

Elements outside of an individual's control that can influence their behavior, performance, or the outcomes of situations, such as social, economic, and physical environmental conditions.

Global Competition

Global competition refers to the dynamic and complex environment in which businesses across the world compete against each other for market share, innovation, and customer loyalty.

SMART Goals

Specific, Measurable, Achievable, Relevant, and Time-bound objectives designed to facilitate clear, attainable planning and execution.

Time Frame

A period during which an event or activity takes place or is expected to happen.