Which of the Following Is True with Regard to the Inside

question 86

Multiple Choice

Which of the following is true with regard to the inside sales force of a company?

• A) The inside sales force is invariably more attentive to customer needs than the outside sales force.
• B) Unlike the outside sales force, the inside sales force does not require training.
• C) Inside sales representatives engage in face-to-face interaction with customers.
• D) The inside sales force is far more knowledgeable about customer habits than are outside salespeople.
• E) Inside salespeople provide support for the outside sales force, freeing them to spend more time selling to major accounts and finding new prospects.

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Definitions:

Federal Trade Commission

A U.S. federal agency tasked with protecting consumers and promoting competition by preventing anticompetitive, deceptive, and unfair business practices.

Consumer Movement

A social and economic movement that promotes the rights and powers of consumers in relation to the sale and purchase of goods and services.

Collection Agency

A business that pursues payments of debts owed by individuals or businesses.

Debtor

An individual or entity that owes a debt to another individual or entity, referred to as the creditor.