Richard, a Salesperson, Works for Wellington Steelworks

question 2

Multiple Choice

Richard, a salesperson, works for Wellington Steelworks. After researching a qualified lead, Richard is preparing opening lines for meeting the customer for the first time. Which step of the selling process is he about to enter?

• A) follow-up
• B) handling objections
• C) approach
• D) presentation
• E) preapproach

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Definitions:

Southerners

Individuals from the southern part of a country, often referring to those from the southern United States.

Freedman's Bureau

A U.S. federal government agency established in 1865 to aid freed African American slaves during the Reconstruction era by providing food, housing, education, and legal support.

President Johnson

Refers to Lyndon B. Johnson, the 36th President of the United States, known for his significant domestic policies, including the Great Society and civil rights advancements.

Emancipation Process

The series of actions leading to the liberation of slaves, most notably exemplified by the Emancipation Proclamation in the United States during the Civil War.