An Insurance Claims Processing Center Has Six Work Centers, Any

question 25

Essay

An insurance claims processing center has six work centers, any of which can be placed into any of six physical departmental locations. Call the centers 1, 2, 3, 4, 5, and 6, and the departments A, B, C, D, E, and F. The current set of assignments is A-3, B-1, C-6, D-2, E-4, and F-5.
The (symmetric) matrix of departmental distances, in meters is
The matrix of work flow (estimated trips per day) is among centers
The firm estimates that each trip costs approximately $4.
a. What is the cost of the current assignment?
b. Use trial-and-error to find one improved assignment.
c. What is that assignment, and what is its cost?

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Definitions:

Biological Drives

Innate impulses that direct or motivate behaviors necessary for survival, such as hunger, thirst, and reproduction.

Personality

An individual's characteristic patterns of thought, emotion, and behavior, together with the psychological mechanisms behind those patterns.

Temper Tantrums

Emotional outbursts, typically seen in children, that are characterized by yelling, crying, and sometimes physical behaviors like kicking or hitting.

Personality Structure

In psychology, refers to the organization and dynamics of characteristic patterns of thoughts, feelings, and behaviors that make up a person's personality.