A Quasi-Custom Product

question 53

Multiple Choice

A quasi-custom product

• A) gets its apparent customization from the combinations available from a small number of modules
• B) is often the output of repetitive focus facilities
• C) is a valid description of a fast food sandwich
• D) is only possible when the focus strategy of service productivity improvement is in use
• E) All but D are true.

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Definitions:

Shame and Doubt

Phases in early child development theorized by Erik Erikson, where children learn to develop autonomy while also experiencing feelings of shame and doubt about their actions.

Trust

The firm belief in the reliability, truth, ability, or strength of someone or something.

Mistrust

The feeling or belief that someone is not reliable, trustworthy, or credible.

Psychosocial Stages

Erikson’s eight developmental stages for the entire life span; each is defined by a conflict that must be resolved satisfactorily for healthy personality development to occur.