Product Focused Processes

question 82

Multiple Choice

Product Focused processes

• A) allow more customization, but are not very efficient
• B) are desirable because resource needs increase slowly with the complexity of a process
• C) are processes that are specialized for relatively few products or customer groups
• D) apply only to service firms, not to manufacturers
• E) are profitable because customers demand flexibility, not specialization

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Definitions:

Lie Detector

A device or technique used to attempt to determine whether a person is telling the truth by measuring physiological responses.

Polygraph

An instrument that measures and records several physiological indicators such as blood pressure, pulse, respiration, and skin conductivity while a subject is asked questions, purported to indicate lying or truthfulness.

Job Applicants

Individuals who apply for a position of employment, offering their skills and qualifications for consideration by an employer.

Sweepstakes

A type of contest or promotion where prizes are awarded to participants selected by random drawing.