A Manager Wants to Build 3-Sigma Control Limits for a Process

question 113

Multiple Choice

A manager wants to build 3-sigma control limits for a process. The target value for the mean of the process is 10 units, and the standard deviation of the process is 6. If samples of size 9 are to be taken, the UCL and LCL will be

• A) -8 and 28
• B) 16 and 4
• C) 12 and 8
• D) 4 and 16
• E) 8 and 12

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Definitions:

Internal

Relating to or situated within the inner part, happening or existing within an organization or entity.

External

Factors, influences, or conditions that exist outside an organization which can impact its operations and strategies.

Personal Predispositions

Innate tendencies, characteristics, or inclinations that influence an individual's behavior or attitudes.

Affective Events Theory

A theory that proposes that workplace events cause emotional reactions on the part of employees, which then influence workplace attitudes and behaviors.