Building High-Morale Organizations and Building Communication Networks That Include Employees

question 104

Multiple Choice

Building high-morale organizations and building communication networks that include employees are both elements of:

• A) ISO 9000 certification.
• B) Six Sigma certification.
• C) employee empowerment.
• D) Taguchi methods.
• E) the tools of TQM.

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Definitions:

Organization's Strategies

The comprehensive plans and actions that a business undertakes to achieve its long-term goals and objectives.