Examlex
Which of the determinants of service quality involves performing the service right the first time?
Recognition Memory
Recognition memory is a type of memory that enables individuals to identify previously encountered items, objects, or individuals, distinguishing what is familiar from what is not.
Depth-of-processing
A concept in cognitive psychology that describes how deeply information is encoded and thus, how well it is remembered.
Working Memory
The component of short-term memory responsible for the direct conscious processing of perceptions and language.
Long-term Memory
is the phase or type of memory responsible for the storage of information over an extended period of time.
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