According to the Self-Serving Bias, We Are Likely to Make

question 167

Multiple Choice

According to the self-serving bias, we are likely to make _______ attributions for our own successes and _________attributions for our failures.

• A) internal; internal
• B) external; external
• C) Internal; external
• D) External; internal

Understand the significance of focusing on customer needs and expectations in organizational redesign and continuous improvement efforts.

Understand how the physical environment, including equipment and furniture design, affects workplace productivity.

Identify the various factors that influence productivity in the workplace, including material conditions and environmental factors.

Comprehend the concepts and significance of process re-engineering as defined by Michael Hammer.

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Definitions:

Locations For Training

Places or venues selected for conducting educational or training sessions to develop skills and knowledge of the workforce.

Training Activities

Exercises, tasks, or educational sessions designed to enhance the skills, knowledge, and performance of employees.

Person-needs Analysis

An assessment process that aims to understand the requirements and desires of individuals within an organization to ensure their needs are aligned with the strategic goals of the entity.

Narrow Scope

A limited or focused range of coverage or activity, often referring to specialized or restricted areas of interest.