One Aspect of Managing Service Differentiation Is the Company's Service

question 58

True/False

One aspect of managing service differentiation is the company's service delivery.

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Definitions:

Information Technology

The study or use of systems (especially computers and telecommunications) for storing, retrieving, and sending information.

International Standards

These are agreements set by international organizations that dictate certain specifications, guidelines, or characteristics to ensure products, services, and systems are safe, reliable, and interchangeable worldwide.

IFRS

A collection of accounting principles formulated by the International Accounting Standards Board, known as International Financial Reporting Standards, that aid in the global creation of financial reports.

GAAP

Generally Accepted Accounting Principles, a collection of commonly-followed accounting rules and standards used in financial reporting within the United States.