You Have Just Identified the 'Touch Points' of the 400

question 126

True/False

You have just identified the 'touch points' of the 400 best customers in your database.At this point,you want to manage detailed information about each of them to maximise customer loyalty.You should use customer relationship management (CRM).

---

Definitions:

Front Paws

The forelimbs of quadruped animals, often used for mobility, manipulating objects, or digging.

Long Coat

A type of outerwear that extends well below the waist, often down to the knees or further, providing warmth or protection from the weather.

Transitional Expressions

Transitional expressions are words or phrases used to connect ideas, sentences, or paragraphs, helping to ensure a smooth flow in writing or speech.

Crumpled Piece Of Paper

A sheet of paper that has been scrunched or pressed into an irregular shape, often indicating discard or the end of its use.