The Ultimate Aim of Customer Relationship Management Is to Produce

question 97

Multiple Choice

The ultimate aim of customer relationship management is to produce ________.

• A)high customer equity
• B)high current market share
• C)steady sales volume
• D)a reliable database
• E)higher sales volume

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Definitions:

Minimum-Wage Service Jobs

Employment positions that pay the lowest legal allowable wage and are typically found in the service sector, such as in fast food restaurants and retail stores.

Barbara Ehrenreich

An American author and journalist known for her works on social issues, including "Nickel and Dimed," which explores the impact of low-wage work in America.

Move Up

An idiomatic expression referring to the process of advancing or making progress, either in one's career, social status, or life in general.

Knowledge Worker

An individual whose primary job involves the creation, distribution, or application of knowledge, often working in fields such as technology, finance, and education.