The Shopper Who Says to Himself, "I've Waited Too Long

question 21

Multiple Choice

The shopper who says to himself, "I've waited too long in this line. I don't really need to buy this product today," and leaves the store is an illustration of which element of arrival behavior?

• A) random arrival
• B) renege
• C) random departure
• D) balk
• E) frustration

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Definitions:

Units-Of-Production Method

An accounting method of depreciation where an asset's cost is allocated based on the number of units it manufactures or produces.