Which of the Following Is NOT One of McDonald's "Seven

question 20

Multiple Choice

Which of the following is NOT one of McDonald's "seven major innovations"?

• A) the Happy Meal
• B) drive-through windows
• C) breakfast menus
• D) play areas
• E) self-service kiosks

Understand the process of checking in guests in a service environment and how to measure its efficiency.

Understand the methodology for setting up control limits in control charts.

Determine the impact of attendance policies on student attendance through statistical process control tools.

Evaluate the effect of process changes on the capability and control of a process.

---

Definitions:

Present Value

The current value of a future sum of money or stream of cash flow given a specified rate of return.

Future Value

The value of an investment or a sum of money projected at a future date, calculated by applying interest or growth rates to the present value.

Time Value

The theory that a sum of money is more valuable if it's available immediately, rather than the same amount in the future, because of its earning capabilities.

Interest Rate

The percentage of a loan amount charged by the lender to the borrower for the use of money, typically expressed on an annual basis.