Which of the Following Represents a Common Way to Manage

question 116

Multiple Choice

Which of the following represents a common way to manage capacity in the service sector?

• A) appointments
• B) reservations
• C) changes in staffing levels
• D) first-come, first-served service rule
• E) "early bird" specials in restaurants

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Definitions:

Positive Statement

An objective and fact-based statement that can be tested and validated, focusing on describing how the world is.

Normative Statement

An opinion or judgment that suggests how things should be, rather than stating factual or objective observations.

Government Spending

The total amount of money that the government expends on public services and projects, such as infrastructure and defense.

Macroeconomist

An economist who studies and analyzes large-scale economic phenomena, including inflation, unemployment, and economic growth.