Product Focused Processes

question 83

Multiple Choice

Product focused processes:

• A)allow more customization,but are not very efficient.
• B)are desirable because resource needs increase slowly with the complexity of a process.
• C)are processes that are specialized for relatively few products or customer groups.
• D)apply only to service firms,not to manufacturers.
• E)are profitable because customers demand flexibility,not specialization.

---

Definitions:

Ageism

Prejudice or discrimination against individuals based on their age.

Positive and Negative Words

Words that convey or evoke positive or negative emotions, feelings, or associations, respectively.

Questionnaire

A research instrument consisting of a series of questions designed to gather information from respondents.

Schemas

Cognitive structures or frameworks that help organize and interpret information, based on previous experience, to understand and respond to new situations.