Which of the Following Statements Regarding Arnold Palmer Hospital Is

question 28

Multiple Choice

Which of the following statements regarding Arnold Palmer Hospital is FALSE?

• A)The hospital uses a wide range of quality management techniques.
• B)The culture of quality at the hospital includes employees at all levels.
• C)The hospital scores very highly in national studies of patient satisfaction.
• D)The hospital's high quality is measured by low readmission rates,not patient satisfaction.
• E)The design of patient rooms,even wall colors,reflects the hospital's culture of quality.

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Cold War Era

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