An Operations Manager Is Performing a Factor-Rating Analysis to Help

question 32

Multiple Choice

An operations manager is performing a factor-rating analysis to help her choose an outsourcing provider.She is focusing on three factors: A,B,and C,with weights of .50,.20,and .30,respectively.She has scored one potential outsourcer,Ling Services,on each of the factors using a scale of 10-50.Ling Services received a score of 30 for factor A,46 for factor B,and 22 for factor C.What is the factor-rating score for Ling Services?

• A)98.0
• B)32.7
• C)21.8
• D)29.2
• E)30.8

Analyze the significance of creativity and innovation in problem-solving and decision-making.

Distinguish between various domains and elements of creativity relevant to management.

Appreciate the complexity of the decision-making process and the potential non-linear paths managers might follow.

Identify the advantages and disadvantages of group-aided decision making.

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Definitions:

RRSP

Registered Retirement Savings Plan (RRSP) is a Canadian financial account designed for individuals to save for retirement, offering tax benefits to incentivize saving.

Compounded Quarterly

Interest on a loan or investment is calculated four times a year, with each interest payment added to the principal.

RRSP

Registered Retirement Savings Plan, a Canadian financial account for holding savings and investment assets, aimed at retirement.

Ordinary Annuity

An annuity that makes regular payments to the annuitant at the end of each payment period for a fixed period of time.