An Operations Manager Is Performing a Factor-Rating Analysis to Help

question 61

Multiple Choice

An operations manager is performing a factor-rating analysis to help him choose an outsourcing provider.He is focusing on two factors: A and B,using a weight of 75% for factor A and 25% for factor B.He has scored five different potential providers on both factors,using a scale of 1-5,with 1 representing the BEST score.Based on the scores provided in the table below,which provider should be chosen?

• A)Alpha
• B)Beta
• C)Gamma
• D)Phi
• E)Omega

Understand the role of the biopsychosocial model in explaining the multifaceted nature of psychological disorders.

Understand the concept and importance of reactive changes in an organization.

Recognize examples of successful change management initiatives.

Identify different forms of resistance to change, including passive and active resistance.