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Why is it that many cases of infant mortality of products are not due to product failure?
Personal Communication
Direct exchange of information, thoughts, or messages between individuals through verbal or non-verbal means, emphasizing the personal context.
Active Listening
The practice of fully concentrating on what is being said rather than just passively 'hearing' the message of the speaker.
Theory X Assumptions
A management theory assuming that workers have little ambition, dislike work, and will avoid responsibility and therefore need to be closely supervised.
Organizational Objectives
The specific goals a company seeks to achieve, which guide its actions and decisions.
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