An Operations Manager Is NOT Likely to Be Involved In

question 87

Multiple Choice

An operations manager is NOT likely to be involved in:

• A) the design of goods and services to satisfy customers' wants and needs.
• B) the quality of goods and services to satisfy customers' wants and needs.
• C) the identification of customers' wants and needs.
• D) work scheduling to meet the due dates promised to customers.
• E) maintenance schedules.

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Definitions:

Fixed Costs

Expenses that do not change with the level of goods or services produced by the business, such as rent and salaries.

Variable Costs

Costs that vary directly with the level of production or service volume.

Gross Margin

The difference between sales revenue and the cost of goods sold, indicating the profitability of products sold before other expenses.