The Practice of 360-Degree Feedback Is Most Clearly Designed to Improve

question 94

Multiple Choice

The practice of 360-degree feedback is most clearly designed to improve

• A) social leadership.
• B) the experience of flow.
• C) unstructured interviews.
• D) performance appraisal.

---

Definitions:

Customer Churn

The measure of how many customers stop using or subscribing to a service over a certain time period, often used to gauge a business's performance.

Customer Interactions

Any form of communication or engagement between a company and its customers, encompassing a wide range of activities from sales to customer service.

On-Premise CRM

Customer Relationship Management software that is installed and runs on the premises of the organization using it, rather than being hosted on cloud servers.

Traditional CRM

Traditional Customer Relationship Management (CRM) refers to the practices, strategies, and technologies used by organizations to manage and analyze customer interactions and data throughout the customer lifecycle, aiming to improve business relationships.