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Research on susceptibility to hypnosis indicates that
Reference Groups
Social groups that individuals look to as a basis for self-assessment or as a source of personal standards.
Self-Appraisal
A process by which an individual evaluates his or her own performance, strengths, and weaknesses.
Personal Standards
The individual beliefs and values that guide behavior and decision-making practices.
Net Promoter Score
A metric used to gauge the loyalty of a firm's customer relationships, based on how likely customers are to recommend the company's product or service to others.
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