Examlex
Studies of identical twins who had been reared apart have most clearly increased scientific appreciation for the impact of ________ on personality development.
Bookstore Owner
An individual or entity that owns and operates a retail establishment selling books.
Direct Question
A straightforward inquiry that seeks a specific piece of information or a direct response from the person being asked.
Need-Payoff Question
A question asked by a salesperson to help a potential customer realize the value and benefits of a product, leading to their own conclusion that the product can satisfy their needs.
SPIN Approach
A sales technique that involves asking Situation, Problem, Implication, and Need-payoff questions to understand customer needs and offer solutions.
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