Years After He Barely Survived a Terrorist Attack That Killed

question 65

Multiple Choice

Years after he barely survived a terrorist attack that killed his wife and two children,Mr.Puskari suffers recurring flashbacks and frequent nightmares of the event that render him incapable of holding a steady job.Mr.Puskari is most clearly showing signs of

• A) obsessive-compulsive disorder.
• B) generalized anxiety disorder.
• C) posttraumatic stress disorder.
• D) survivor resiliency.

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Definitions:

Defect Rate

A measure of the frequency at which errors or flaws occur in a manufacturing process or a product.

Quality Performance

The degree to which a product or service meets customer expectations and industry standards.

Internal Failure Costs

Costs incurred to rectify defects found before the delivery of a product to the customer, part of quality control expenses.

Defective Products

Items that fail to meet quality standards or specifications and are therefore unsuitable for sale or use.