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Carl Word and his colleagues found that white university students who were assumed to already hold prejudiced attitudes sat further away,conducted briefer interviews,and made more speech errors when interviewing black students.Which of the following constructs most readily explains the results from this study?
Transportation Costs
Expenses incurred in moving goods from one location to another, including freight, shipping, and logistics fees.
Omni-Channel Retail
A retail strategy that provides customers with a seamless shopping experience across various channels and devices.
Tangible Goods
Physical items that can be seen, touched, and possessed, distinct from services or digital products, and central to traditional economic exchange.
Response Time
The duration between when a customer request is made and when it is fulfilled, which is critical for customer satisfaction.
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