The ABC Co

question 69

Essay

The ABC Co.is considering a new consumer product.They have no idea whether or not the XYZ Co.will come out with a competitive product.If ABC adds an assembly line for the product and XYZ does not follow with a competitive product, their expected profit is $40,000; if they add an assembly line and XYZ does follow, they still expect a $10,000 profit.If ABC adds a new plant addition and XYZ does not produce a competitive product, they expect a profit of $600,000; if XYZ does compete for this market, ABC expects a loss of $100,000.
Calculate Hurwicz's criterion of realism using αs of a.0.7, b.0.3, and c.0.1.

Distinguish between different motivational theories, including McClelland's acquired needs theory, Alderfer's ERG theory, and goal-setting theory.

Apply expectancy theory to practical situations in motivating staff and improving work performance.

Recognize the significance of organizational justice and how it influences motivation and behavior in the workplace.

Explain Herzberg's two-factor theory and its implication on job satisfaction and motivation.

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Definitions:

Emotional Dissonance

The conflict or discrepancy between the emotions people feel and the emotions they display due to professional or social roles.

Emotional Dissonance

A condition of having to express emotions that are not genuinely felt, often experienced by individuals in customer service or client-facing roles.

Emotional Display Rules

Social norms or cultural guidelines that dictate how and when emotions should be expressed.

Emotional Display Rules

Are societal or cultural norms that dictate how, when, and where it is appropriate to express emotions, influencing individual emotional responses in social situations.