The Number of Calls Received by Call Center Follows a Poisson

question 139

Multiple Choice

The number of calls received by call center follows a Poisson process with a rate of 1.5 per minute.What is the probability that a minute goes by without a call?

• A)0
• B)0.223
• C)0.500
• D)0.558
• E)1

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Definitions:

Compromising

A process of making concessions to settle differences where both parties involved give up something to reach an agreement.

Problem-Solving

The process of finding solutions to difficult or complex issues.

Mediation

A conflict resolution process where a neutral third party facilitates negotiations between disputing parties to help them reach a mutually acceptable agreement.

Voluntarily

Acting based on one's own free will or choice, rather than due to pressure or obligation.