A Computer Help Desk Receives New Daily Customer Arrivals According

question 37

Essay

A computer help desk receives new daily customer arrivals according to the following probability distribution:
The number of customers that the help desk has the capability to serve per day is based on the following probability distribution:
If the number of arrivals exceeds the # served capability, the customers will receive top priority the next day.The random numbers drawn for a 5-day simulation are as follows:
What will the average number of delays be for the 5-day simulation?

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Definitions:

Single Life Annuity Contract

A Single Life Annuity Contract is an annuity that pays out a fixed or variable income stream to an individual for their lifetime, with payments ceasing upon their death.

Expected Return

The forecasted amount of profit or loss from an investment over a specific period.

Nondeductible Contributions

are contributions made to certain retirement accounts or plans that cannot be deducted from the taxpayer's income.

Taxable Portion

The segment of income, withdrawals, or distributions subject to taxation, after accounting for exemptions, deductions, or pre-tax contributions.