A Post Office Has a Single Line for Customers Waiting

question 19

Multiple Choice

A post office has a single line for customers waiting for the next available postal clerk.There are two postal clerks who work at the same rate.The arrival rate of customers follows a Poisson distribution, while the service time follows a normal distribution.What type of queuing model applies here?

• A)M/M/2
• B)M/D/2
• C)M/D/1
• D)M/G/2

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Definitions:

Relevant

Pertaining to something that is closely connected or appropriate to the matter at hand, often used in decision-making to determine if information should be considered.

Decisions

Choices made by individuals or organizations concerning options that affect processes, strategies, or outcomes.

Split-Off Point

That point in the manufacturing process where some or all of the joint products can be recognized as individual products.

Joint Products

Two or more products that are produced from a common input.