A Post Office Has a Single Line for Customers Waiting

question 19

Multiple Choice

A post office has a single line for customers waiting for the next available postal clerk.There are two postal clerks who work at the same rate.The arrival rate of customers follows a Poisson distribution, while the service time follows a normal distribution.What type of queuing model applies here?

• A)M/M/2
• B)M/D/2
• C)M/D/1
• D)M/G/2

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Definitions:

Production Function

A mathematical relationship describing the maximum output possible from a given set of inputs in the production process.

Plastic

A synthetic material made from a wide range of organic polymers that can be molded into shape while soft, and then set into a rigid or slightly elastic form.

Wood

The hard, fibrous structural tissue found in the stems and roots of trees and other woody plants.

Cost Function

A mathematical relationship that describes how the costs incurred by a firm vary with the level of output or activity.