A Post Office Has a Single Line for Customers Waiting

question 104

Multiple Choice

A post office has a single line for customers waiting for the next available postal clerk.There are two postal clerks who work at the same rate.The arrival rate of customers follows a Poisson distribution, while the service time follows an exponential distribution.The average arrival rate is three per minute and the average service rate is two per minute for each of the two clerks.How long does the average person spend waiting for a clerk?

• A)3.429 minutes
• B)1.929 minutes
• C)1.143 minutes
• D)0.643 minute

Analyze the relationship between sales, operating expenses, and net operating income on overall performance.

Understand the ramifications of investment decisions on divisional performance.

Understand the concept of Return on Investment (ROI) and how it is calculated.

Grasp the concept and calculation of residual income.

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Definitions:

Instincts

Innate, fixed patterns of behavior in animals and humans in response to stimuli, which are not learned and are often survival-oriented.

Observational Learning

The process of learning behaviors by watching and imitating others, also known as social learning or modeling.

Congruence

In psychology, the alignment or agreement between an individual's self-concept and their actual experiences.

Positive Reinforcement

A behavioral strategy involving the introduction of a desirable stimulus following a behavior to increase the likelihood of its recurrence.