Examlex
Each of the following is true of ECT except ________.
Customer Satisfaction
The measure of how the products or services supplied by a company meet or surpass the customer's expectations.
Productivity
The efficiency with which inputs, such as labor and capital, are converted into outputs, such as goods or services.
Diversity
The presence of differences within a given setting, including race, ethnicity, gender, age, sexual orientation, and other attributes that make individuals unique.
Resumé Faking
The act of deliberately providing misleading, false, or exaggerated information on a resume in order to appear more attractive to potential employers.
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