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Two Groups of People Are Given Different Kinds of Practice

question 9

Multiple Choice

Two groups of people are given different kinds of practice problems in logic. They are then tested on a set of new problems to determine whether one kind of practice was better than the other. The nature of the practice problems is the ________ variable.


Definitions:

Mystery Shoppers

Individuals employed covertly to evaluate customer service, product quality, and the overall environment of retail or service outlets.

Performance Appraisal

An evaluation of an employee's job performance against pre-established criteria.

Departmental Stores

Large retail establishments that offer a wide variety of goods and services divided into departments for efficient shopping and organization.

Forced Distribution

A performance management system where employees are ranked in groups and a certain percentage must fall into each group.

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