Exhibit 1-8 -Refer to Exhibit 1-8. Point C Is More Efficient Than

question 78

Multiple Choice

Exhibit 1-8
-Refer to Exhibit 1-8. Point C is more efficient than Point

• A)A.
• B)B.
• C)D.
• D)E.
• E)G.

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Definitions:

On-demand CRM

Customer Relationship Management software delivered as a service over the internet, allowing immediate access without the need for installation or maintenance.

Salesforce

A cloud-based software company known for its customer relationship management (CRM) product and other enterprise applications focused on customer service, marketing automation, analytics, and application development.

Open-source CRM

Customer Relationship Management software with source code that is freely available for modification and redistribution, aiming to help businesses manage interactions with customers and potential customers.

Mobile

Pertaining to devices, services, or technology that are designed for use while being moved or during travel, commonly associated with smartphones and tablets.