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Donald enters an elevator and stands in it, facing the back instead of turning around to face the elevator door. Donald is violating:
Direct Customer Interaction
The direct communication and engagement between a business and its customers without intermediaries.
Philosophy
The study of fundamental questions about existence, knowledge, values, reason, mind, and language.
Customer Service
The assistance and support provided by a company to the people who use or buy its products or services.
Relationship Management
The strategy of maintaining a positive and productive relationship with business partners, clients, or customers, often through proactive communication and problem-solving.
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