There Are Some Problems That Cannot Be Solved, but We

question 207

Multiple Choice

There are some problems that cannot be solved, but we can change the way we think about the problem. What coping method is being used when a person says, "I'm devastated that our home was flooded, but at least it is still standing. Some of the houses closer to the river are completely gone"?

• A) drawing on social support
• B) learning from the experience
• C) making social comparisons
• D) cultivating a sense of humor

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Definitions:

Savings

A reduction in expenditure or cost, often set aside for future use.

Labour Cost

The total expense incurred by employers for the salaries, wages, and benefits of their employees.

Labour Availability

The supply of workers qualified and ready to perform work in a specific geographic area or industry.

Call Centre Industry

A sector of the economy focused on managing customer contacts and service operations through large offices known as call centers.