Which Occupation Would Be More Likely to Require Emotion Work

question 219

Multiple Choice

Which occupation would be more likely to require emotion work as a job requirement?

• A) customer service representative
• B) accountant
• C) architect
• D) software analyst

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Definitions:

Gratuitous Agent

An individual who acts on behalf of another without receiving any compensation for his/her actions.

Breach Of Contract

The failure to fulfill the terms of a contract without a valid legal excuse.

Negligent Performance

An inadequate or unsatisfactory execution of tasks or duties resulting from a failure to exercise the appropriate care or skill.

Fiduciary Duty

A legal obligation of one party to act in the best interest of another, often applicable in trustee-beneficiary and advisor-client relationships.